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Is Your Network S.M.A.R.T.™ ??

It's not always about price... and we can say that because we have the lowest rates in
the southeast!

While BESTSouth has LD savings plans with rates lower than $0.01/minute, it's not enough to
have a good rate plan, if you have a bad technology plan. We've seen too many customers
make quick decisions based solely on price, only to learn later that the economical decision
cost more and added expenses to the bottom line. You have to consider both. What is the
cost, and what is the functionality? Some common mistakes when making decisions solely on
cost are:

choosing a long distance carrier that promises a low rate per minute, but neglecting to understand all the fees added to the bill each month, like COC fees, line fees, Trunk termination charges, USF fees, DID fees, PAC code fees, 800 service monthly fees, and many more.
making a decision based on call types from one-month's billing cycle, but the call traffic is actually seasonal
choosing a long distance provider because you like the "rep" but fail to meet the "team" who is actually going to be accountable for price assurance and service issues, adds, moves and changes. REMEMBER: Sales reps are paid commission, typically based on the volume of revenue, and not based on servicing your account for the life of the contract you sign.
finding a long distance plan that saves on domestic traffic, but increases international
cost that skews the entire bottom line of the financial savings. --very common! It's important to know ALL the rates! --Inbound, outbound, interstate, intrastate, international to all countries, switched vs. dedicated, and calling card rates.
choosing a long distance plan that has a low rate per minute, but will not accommodate future goals and corporate objectives. REMEMBER: Your application drives your decision making, not a low rate per minute. If you save a penny or two per call, but lose the ability to service your customers or receive inbound calls due to confused routing tables, you just cost your company money!
choosing a low rate per minute, but failing to know how the minutes are counted. What is the initial billing increment? Is it 1 minute? 30 seconds? 18 seconds? 6 seconds? And what is the next increment? Is it the same for all call types? If it's a 4 decimal rate (like $0.0254), is it rounded to two digits? Three digits? or is it actually 4-digit rounding? If you're quoted a rate of $0.0254, and place 100,000 minutes worth of calls per month, with 2-digit rounding, those minutes costs you $3,000. With 4-digit rounding (as normally quoted, but not typically billed), your cost is $2,540. You just lost 15% of your projected savings.